Since the spread of the coronavirus in 2019, it has been a real rollercoaster for the tourism industry. It also looks like we’ll have to live with the COVID-19 virus for a while longer… No worries, we’re there for you, every step of the way!
You’ve all heard about the PSD2 regulation somewhere... What is it exactly and how does it affect your hotel business? What about your online payments, do you need to change your process? We’ve laid out the basics for you!
A hotel channel manager is known to help hotel and B&B owners to promote their accommodation on multiple booking channels. This hotel software allows you to manage prices & availability on all your online platforms in an efficient way.
Most travellers will start looking for an overnight stay online. This is why online appearance has become as important as physical appearance. First impression counts, the customer journey starts when a possible visitor looks up your hotel or B&B for the first time.
2021 was the year of the turning point, at least as far as COVID-19 was concerned. Did the corona vaccinations have an impact on tourism? Were there more bookings in the summer of 2021 than in the summer of the crisis year before? And is local tourism still so popular? We answered some key questions!
Although Millennials are stil a significant group that spends money on travelling, the focus is already on a new upcoming category … Gen Z! This new generation will be extremely important for the reconstruction of the travel industry after the COVID-19 crisis. How to understand this Generation Z and how to attract these travellers? Read along!
First impression lasts. Whether you like it or not, your check-in process sets the tone for the rest of your guest’s stay! If you don’t want to start off on the wrong foot, you’d better take the time to optimise the check-in process at your accommodation!
Booking.com created an online check-in feature to speed up the process. We’re proud to announce that Stardekk is one of the first partners to implement this feature.
Would you like to attract a new market segment & generate more bookings? Have you heard of packaged travelling? Various players are active in the packaged travel market. By capitalising on this market, you as a hotel or B&B, can increase your average daily rate (ADR). But how can you do this? Discover more in this article!
"Business or pleasure?" You have probably heard this sentence in a hotel scene in films or series. But now it has become a little outdated. The new trend bleisure (business & leisure) mixes business travel with leisure and creates a whole new travel experience. What exactly does bleisure mean and how do you respond to it?
As a hotelier, you often have hundreds of different things that require your attention. There are different software solutions to better manage your hotel, but it may be difficult to know what tools to use. An all-in-one system is the ideal solution to manage your hotel in a clear and centralised way so that you can focus on what's most important: your guests. Are you curious why? We have listed the 5 biggest advantages in this article!
As an operator, it is useful to map out the customer journey. This is actually the customer's path from orientation to reservation and continues even after the stay in your accommodation.
You can optimise this customer journey using numerous software solutions.
As a hotelier or manager of a B&B or holiday home, you naturally strive for the highest possible occupancy rate and an optimal return, especially after an unpredictable corona year.
Do you have many requests for business meetings and are you looking for one partner to take care of everything? Then Worldmeetings.com is a partner not to be missed. This booking platform of Dutch origin connects clients and venue partners in the corporate meetings market.
Your own website is very important for the first impression and a source of inspiration for your guests. It is still a very important booking channel, although OTAs are very popular.
As manager of a hotel, B&B, or vacation rental you always have two goals: you want more bookings and a higher return, but you also dream of less administration so you can focus more on your guests.
Thanks to high-performance hotel software and endless integration possibilities, these goals are within reach for every accommodation manager. Discover in this article what the possibilities are.
On May 18th, 7 leading hotel software companies virtually put their heads together to exchange ideas on the latest technologies in the hospitality sector. The webinar was organized by software developer Roomdex and also Vincent Goemaere, CEO and founder of Stardekk attended.
2020 was the year when everyone rediscovered holidays in their own country and so it was also a good year for local tourism. Research shows that 75% of Belgians and Dutch people went on holiday in their own country last year and we expect similar figures for summer 2021.
As an accommodation owner, we don't have to tell you that running a B&B or hotel involves a lot of administration. Do you spend hours manually maintaining lists, invoicing and reporting?
Bookingplanner can be a great help and it gives you peace of mind, as it not only includes a handy overview of your reservations in the form of a digital agenda but also reduces administration tasks to a minimum.
The past year has been a rollercoaster for you and countless other accommodation owners, a year like never before. A year where you had the chance to review your pricing strategy to keep your occupancy rates high and your losses limited.
Online Travel Agencies (OTAs) are now an important part of the travel industry and an indispensable link in your online distribution strategy. However, the OTA landscape has evolved considerably in recent years and the corona pandemic has led to the rise of local tourism and the success of local platforms such as Logeren in Vlaanderen (local OTA Belgium) and Voordeeluitjes.nl (local OTA the Netherlands).
Would you like to get the maximum turnover out of your available rooms? But how do you get the most out of your reservations? Revenue management offers the solution! We searched for answers to the most important revenue management questions you may have as a hotel owner and talked to Angelina Motzo, director of marketing, reservations, sales & ICT, at XO Hotels.